Deposit
A deposit of the first night's accommodation is required to be paid within 7 days of making a reservation, to secure the booking.

Account Balance
The balance of the account must be paid in full 14 days prior to guest arrival (special conditions apply in holiday and peak periods). For bookings made within this period, payment must made by credit card.

Payment Options
Payment can be made by credit card, Money Order (Australian only), Traveller's Cheques or Company Cheque (Australian dollars). Cheques are only accepted if they are received more than 10 working days in advance of date of guest arrival.

Key Deposit/s
A $20 key deposit is required upon arrival. These are both refunded upon departure (provided the keys are returned and are in tact) and are not commissionable.

Commission
10% commission is available to travel agents on accommodation only (specials excluded). Commission does not apply to any miscellaneous or incidental charges. Commission is also only paid to registered travel agents.

Check In/Out
Check in - from 2pm
Check out - by 10am

Refund/Cancellation Policy
At least 5 days notice must be given for all travel agent reservation alterations & cancellations. Should less than 5 days notice be given, the deposit will be forfeited. With more than 5 days notice the deposit will be refunded less a $30.00 cancellation fee (per reservation).

Brochure and Bookings
Please call (02) 4379 9466 or email us at darlington@freespiritresorts.com.au.

These booking conditions/guidelines are subject to change at any time without notice.